Is this a good Resume for a Customer Service job?
Question by Kurt T: Is this a good Resume for a Customer Service job?
Objective
To use skills gained in Sales/Customer service in a Customer Service position
Summary of Qualifications
•Extensive experience in servicing customers, both in-person and by telephone, in the sales and food service industry. An independent self-starter.
•Superior communications skills in dealing with customers, co-workers, and employees. Both verbal and written skills are strong.
•Well-organized and highly efficient working in a multi-tasking dynamic environment. Ability to plan, organize, and supervise the work of others.
•Knowledgeable and experienced in computer operations. Possess a strong history of experience in a variety of operating systems
•MS Word, Outlook, Powerpoint proficient, typing at 90 wpm
•Generated weekly reports for management
Employment Related Experience
Barista, Starbucks Corporation
•Sparked revenue through sales techniques
•Accurately maintained cash resources by computing sales prices, receiving and processing payments.
•Demonstrated excellence in service and hospitality utilizing invaluable interpersonal communication skills
•Effective when working under pressure and manages time efficiently
Business Associate, PandJs Oddities
•Packed, wrapped, and shipped items sold on home-run eBay store
•Managed customer accounts, provided commission statements
•Provided stellar Customer Service
Sales Associate, Raymour and Flanigan
•Mid-range producer with track record of success in highly competitive field
•Maintained/Exceeded company-set goals each review cycle
•Generated leads by Cold/Warm calling, promoting sales
Education:
Diploma, Regents: Millbrook Jr/Sr High School
National Honor Society Member
1999-2003: New York University, Music
Best answer:
Answer by Diane A
I would rewrite the objective so that you are not redundant (customer service skills in a customer service job–kinda “duh”). Its hard to pick out your work history (dates there?) and where you worked. I would clearly list each job and the dates you worked there (in order), your title and then list the skills bullets as you have done
(1.2002 to 3.2003 Starbucks
Barista
then bullets.
People reading this want to hit a clear highlighted picture of your employment. Also dates on your education & highest education (University?? ) first then high school. Any degree earned or is it a bachelor’s in progress???
Know better? Leave your own answer in the comments!